• 2 min read
OpenAI courts small firms with ChatGPT training push
OpenAI has launched a small business program built around ChatGPT training, workflow plugins, and in-person events in the US.
Image: TechRadar
OpenAI is rolling out a dedicated small business program aimed at helping SMBs automate routine work and boost productivity with ChatGPT.
The effort is centered on education rather than a new standalone product. OpenAI says the program will offer online training, practical guides, webinars, prompt engineering guidance, and interactive resources, along with in-person academies and events across the US through OpenAI Academy.
It is also tying the initiative to its newer workplace tools. According to the company, ChatGPT Work and Codex now have a combined 10 million users. OpenAI is using the program to promote ChatGPT Work, while also promising dedicated agents and partner integrations for common small business tasks.
Initial partners include:
- Dropbox
- Shopify
- Intuit
- Slack
- Wix
OpenAI said the move broadens a strategy that previously targeted sectors such as finance and law. The company is now going after a much larger market: SMBs account for around 99% of the private sector globally.
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“Small businesses can choose the right level of intelligence model for the work at hand, and together, they give lean teams more flexibility to balance quality, speed, and cost.”
The company added that GPT-5.6 and ChatGPT Work are now available to almost all subscribers, with access on the web, desktop, and mobile apps varying depending on whether users are paying customers.
Enterprise Editor
Marcus follows the money. He covers enterprise software, cloud architecture, and the tectonic shifts in Big Tech strategy. He translates dense earnings calls and complex M&A activity into actionable insights about where the industry is actually heading. If a tech giant makes a silent pivot, Marcus is usually the first to notice.
via TechRadar
